Frequently Asked Questions

Ask ActiveKidMD….

WHAT AGES DO YOU SEE?

We enjoy seeing patients from birth through 22 years of age for any medical and and sports medicine concerns. Dr. Koutures will see patients older than 22 years of age for sports medicine, fitness, or exercise-related issues.

WHAT IS A PEDIATRIC SPORTS MEDICINE SPECIALIST?

Pediatric sports medicine specialists have unique training and experience that foster in-depth and personalized care of many types of sport and exercise-related musculoskeletal (bone and joint) and medical issues. We are experts in applying principles of biomechanics, nutrition, injury prevention and usual child growth and development to manage current injury or illness issues and also to prevent future problems. We do not provide surgical care, but will recommend medical treatments, supervise therapy programs, and communicate with other members of the sports medicine team to assist patients in their recovery.

WHY SHOULD WE SELECT ACTIVEKIDMD?

When selecting ActiveKidMD, you will join a team that:

  • Provides individualized, comprehensive, and evidence-based care
  • Respects that the best course of action may be different for each family- we do not dictate treatment plans, rather we discuss options, alternatives, and risks/benefits so you confidently share in the decision-making process
  • Strives to get to know you and your family from the friendly voice (not a computer tree) who answers every call to seeing one of our two physicians at every visit
  • Makes you feel at home in our smaller and more personal office
  • Allows you to get the same expertise as our Olympic athletes
  • Specializes in unique areas such as dance medicine, injury prevention, exercise promotion and nutritional guidance that are not readily found elsewhere
  • Covers all medical and sports medicine needs from newborns through young adults
  • Collaborates and communicates with other medical providers
  • Respects your time by running as efficiently as possible
CAN FIRST-TIME EXPECTANT PARENTS MEET THE ACTIVEKIDMD PHYSICIANS BEFORE THE BIRTH OF THEIR CHILDREN?

Yes, Dr. Gladstien and Dr. Koutures welcome soon-to-be parents to schedule a no cost Meet the Physician visit at our office. We discuss what to expect in those first exciting months after birth, review basic newborn care, discuss how our office works, and give you a familiar face to help greet your new arrival. Please call the office staff to schedule your visit.

DOES ACTIVEKIDMD HAVE SAME-DAY APPOINTMENTS?

Yes, indeed. ActiveKidMD regularly offers same-day appointments for illnesses and injuries. Our phones open at 8 AM Monday through Friday, so please try to call early in the day to get the best possible range of appointment times.

WHAT SHOULD WE BRING TO OUR APPOINTMENT?
  • Please complete the new patient information sheet before your first visit.
  • Bring immunization cards and any past medical records that can help our physicians and staff
  • If you have past imaging studies (X-rays, MRIs, etc) please bring actual disc or printed copies along with written reports. Dr. Koutures prefers to review all images along with the reports.
  • If you were referred to ActiveKIdMD by another medical professional, please give the name and contact information to our staff so we can send appropriate updates after the visit.
IS ACTIVEKIDMD AFFILIATED WITH ANY HOSPITALS?

Yes, ActiveKidMD is affiliated with St. Joseph Hospital in Orange and Children’s Hospital of Orange County

HOW DOES ACTIVEKID HANDLE AFTER HOURS CALLS OR CONCERNS?

A live voice always answers our office phone number 24 hours a day, 7 days a week. The regular office staff answers calls starting at 8AM and ending at 5 PM- and we do not close the phone lines for lunch. After regular hours and on weekends, we have on-call nurses or physicians handle medical questions. Never hesitate to call!

WHY SHOULD I SELECT AN OFFICE THAT DOES BOTH GENERAL PEDIATRICS AND PEDIATRIC SPORTS MEDICINE?

If you are looking to build a trusting, long-term medical relationship for your family, then ActiveKidMD is your best choice. Our unique experience allows us to address just about any issue that comes up with newborns, children, adolescents and even young adults. We are fortunate to have seen patients start in the practice as newborns and still enthusiastically come back as young adults. We can offer a combination of experience and ability to relate to young patients of all ages that can’t be matched in many other practices.

DOES ACTIVEKIDMD TAKE MY INSURANCE?

We are in network for many insurance plans, so please contact the office for more specific information. We have families who find that if we are not in their insurance network, they will opt to pay cash or use Medical Savings Plans and we do offer discounts for cash payments at the time of service.

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